top of page



red Emergency Pull lever_edited_edited.jpg

What is PCM?

Professional Crisis Management (PCM) is a well-established and widely respected approach for managing crisis situations in high-risk environments. The approach emphasizes preventative strategies. It is especially valuable for professionals working with individuals who may present challenging behaviors, such as those with developmental disabilities, mental health issues, or special needs.

Key Components of PCM:

  1. Prevention: PCM emphasizes proactive strategies to prevent crisis situations whenever possible. This includes assessing individuals' needs, teaching them coping skills, and creating supportive environments.

  2. De-escalation: When crisis situations do arise, PCM equips professionals with techniques for safely and effectively de-escalating the situation. These techniques are designed to minimize the risk of harm to all involved parties.

  3. Crisis Intervention: In cases where de-escalation is not immediately effective, PCM provides a structured approach to crisis intervention that prioritizes safety, dignity, and communication.

  4. Reintegration: After a crisis is resolved, PCM focuses on providing necessary support to individuals to help them recover and prevent future incidents.

Who Can Benefit from PCM?

PCM is an invaluable resource for various professionals and organizations, including:

  • Healthcare providers

  • Teachers and educational staff

  • Mental health professionals

  • Caregivers and support workers

  • Law enforcement personnel

  • Residential facilities

  • And more

Why Choose PCM?

PCM is based on a foundation of respect for individuals and a commitment to their well-being. It offers a systematic and evidence-based approach to crisis management, ensuring the safety of everyone involved while preserving the dignity of individuals in crisis. By adopting PCM, professionals can enhance the quality of care and support they provide.

At Prisma Dimensions Group, we offer PCM training programs and resources to equip professionals with the knowledge and skills needed to effectively manage crisis situations and provide the best care possible.

Contact us to learn more about how PCM can benefit your organization and the individuals you serve.

Course Offerings

bottom of page