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Operations & Systems


Hiring Won't Fix Your Chaos - It Will Multiply It
Hiring feels like the solution when you’re overwhelmed. In theory, the math works: more hands = more coverage = more capacity. Here’s where the math falls apart: hiring doesn’t fix operational chaos - it exposes it. If your onboarding is inconsistent (or nonexistent), your documentation expectations are fuzzy (or only live in your head), or your billing workflows live across three different systems and a prayer…adding staff doesn’t solve the problem. It multiplies it. Before

Courtney Padelsky, MS, BCaBA
6 days ago4 min read
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